Privacy Policy

1. Scope and operator

This policy applies to the Vistill app, vistill.app, purchase-entitlement services, support communications, and store-review access. Vistill is operated by the developer identified on the applicable App Store or Google Play listing.

Vistill 1.0 does not require a Vistill account and does not include third-party advertising or cross-app advertising tracking.

2. Purchase and entitlement information

Apple or Google processes payment details. Vistill and RevenueCat may receive a store-generated app-user identifier, product and transaction identifiers, subscription status, purchase and expiry dates, refund or revocation events, store environment, and limited device or platform information needed to deliver and restore access.

We do not receive your complete payment-card number. Purchase records are not used to build an advertising profile.

3. Device preferences, support, and review access

Scene, time-of-day, sound, display-timer, onboarding, and similar preferences normally remain on your device and are not received as analytics.

If you contact support, we receive your email address, message, attachments, and any device or transaction details you choose to provide. Android review builds may transmit a reviewer-entered access code over HTTPS solely to validate temporary store-review access; hosting providers may process ordinary network security logs such as IP addresses.

4. How information is used

We use limited information to provide Premium and one-time scene access, restore purchases, prevent fraud and duplicate events, process cancellation or refund updates, answer support and privacy requests, and meet legal, accounting, security, and store obligations.

5. Service providers and international processing

Vistill uses Apple App Store/StoreKit, Google Play Billing, RevenueCat, Render, and Supabase. They may process limited information outside your country on our behalf or under their own terms.

We do not sell personal information, show third-party ads, or use purchase information to track you across other companies’ apps or websites.

6. Retention and security

Device preferences remain until you reset the app, clear data, or uninstall it. Support messages and purchase-audit records are retained only as reasonably needed for support, entitlement integrity, refunds, accounting, fraud prevention, security, and legal duties, then deleted or de-identified where appropriate.

We use HTTPS, signed-webhook checks, least-privilege access, private database schemas, identifier hashing, and other reasonable safeguards. No storage or transmission method is completely secure.

7. Your choices and requests

Manage or cancel subscriptions through your App Store or Google Play account and use Restore purchases in Vistill for eligible same-platform purchases.

To request access, correction, or deletion of information controlled by Vistill, email support@vistill.app with the subject “Privacy request.” Because Vistill 1.0 has no account, limited store transaction details may be needed to locate an anonymous record. Some records may be retained or de-identified for legal, security, fraud-prevention, or transaction-integrity reasons.

8. Children

Vistill is not designed for children and does not knowingly ask children for personal information. Contact us if you believe a child sent information to support so we can review and delete it where appropriate.

9. Policy updates

We may update this policy when features, providers, or legal duties change. The effective date at the top identifies the current version.